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Why can't I move away from the MY INFO page?
When you login to the contributor area for the first time, you are required to work through the MY INFO page first. Fill in the required fields, agree to the terms, then save your work. Once this is completed you will be able to move to the other pages and start adding artwork.
  
 
What are the optimum image settings?
The optimum setting for your website images are as follows:

  • Pixel width: 500
  • Resolution: 72dpi
  • Color Mode: RGB
  • Quality Level: 8
  • Baseline: Standard
  • File Name: Blank spaces and special characters, e.g., “$#@*&%+=\,?/,” etc, are not allowed and will be automatically removed. However, the dash “–“ and underscore “_” are acceptable.
  • File Size: MUST to be under 250Kb

Understanding why these are the optimum settings:

  • Pixel Width: Your website is between 780 and 980 pixels wide depending on how and when your website was built. Older websites are 780 to accommodate the older square monitors. As more and more people are moving toward the newer horizontal monitors, websites are trending to a wider layout of 980. The “Artwork Detail” layout requires that there is enough room on the side for the artwork’s information. Even with the wider layout of 980, we don’t recommend that you go wider that 500 because website viewers will be forced to scroll.
  • Resolution: The internet, as a whole, only displays at 72dpi. If you upload an image that is 300dpi, it will not be reflected as such. In fact, it will only make your images download slower for visitors without improving the quality. Also, 300dpi is a print ready resolution, more appropriate for printing an advertisement or publishing artwork.
  • Color Mode: RGB - Red, Green, and Blue are "additive colors". If we combine red, green and blue light you will get white light. This is the principal behind the T.V. set in your living room and the monitor you are staring at now. Additive color, or RGB mode, is optimized for display on computer monitors and peripherals, most notably scanning devices.

    CMYK color mode is NOT ACCEPTABLE for the web because is was designed for printing purposes. Cyan, Magenta and Yellow are "subtractive colors". The printing world operates in subtractive color, or CMYK mode

  • Quality Level: Is a form of compression. Anything higher than 8 will actually increase the file size to be greater than your original image without improving the quality. Setting JPG/JPEG quality to 8 is perfect for the web. The compression helps bring down the size of the file with almost no perceived loss of the image quality. The size of the file can help the viewer with download speeds and search engines with archiving your pages. In addition, a small file size is good because you use less space on the server.
  • Baseline: Is another form of compression. There are three types of baseline formats; “standard”, “optimized”, and “progressive”. However, “Baseline Standard” is the only format that we allow to be uploaded.
  • File Name: In order to keep your images organized, you may want to consider coming up with a standard nomenclature. Fifty (50) characters is your limit for file names so we recommend keeping it to a minimum of the artist’s name and title of the artwork. Perhaps it would look something like this: VVanGogh_Starry_Night.jpg.
  • File Size: MUST be under 250Kb. This will happen naturally if you follow the recommendations above.
  
 
Do you have any recommendations for affordable image editing software?
Photoshop Elements: http://www.adobe.com/products/photoshopel/
• This affordable installation-based program retails for around $100. It will give you the ability to edit all the image settings mentioned above, including color correction, text overlays and more. This is a user friendly program that will give you everything you need to manage your website’s images.

ReaConverter: http://www.reasoft.com/products/reaconverter/
• This is an inexpensive installation-based software solution that only costs $29. It provides excellent image conversions and batch processing for thousands of images in one click. You can choose the folder you want optimized and in seconds you can resize your images appropriately. This is a great solution that we highly recommend.

  
 
What are the steps I need to take to ADD ARTWORK?
This is my description.

Contributor FAQ Add Artwork   
 
List Artwork
On this page there is a drop down menu with the following options.
  • Contributed Artwork
  • Artwork capable of being reviewed by gallery
  • Awaiting gallery Approval
  • Artwork successfully approved by gallery
  • Artwork sold by gallery
  
 
Why are some images greyed out while others are not?
The greyed out images, have already been submitted to the gallery, and are therefore no longer editable by the artist. The images that are not greyed out are images that the artist is still working on and has yet to submit to the gallery. This allows the artist to know the status of any piece with a simple glance.

Contributor FAQ Why are some images greyed out while others are not_   
 
What is ACTIVE WEBSITE ARTWORK?
This gives you a quick link out to your webpage on the gallery's website, where you can see what pieces are currently being displayed.
  
 
How Does Contributor Login Work?
The gallery staff gives the artist a user name and password so they can access a secure area in which they may submit artwork for the gallery's consideration. Once the artist has finished the submission process, the gallery can go in to the Artwork Manager, where they can accept or decline the artwork.
  
 
What are the benefits of using contributor login?
By asking your artist to contribute artwork, this lightens the work load of your staff members. No need to wade through emails, organize or upload images. You can accept or decline and move on to the important task of selling and marketing the artists and artwork.
  
 
What is the gallery's selection process?
Once a piece of artwork is submitted via the contributor login. The gallery staff is sent an email notification that there is artwork ready for review.

They then login to the Artwork Manager to review the submitted artwork. At which time they can either accept or decline.

Once they accept or decline the artist will be sent an email notification letting them know the outcome of their submission.

  
 
Why does the SUPPORT link out to the gallery contact page?
The gallery is in charge of understanding and supporting the artist's use of the Contributor Login area. If the gallery needs direct assistance, the Managed Artwork staff is always there to help.
  
 
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